Information on online dispute resolution: The EU Commission has created an internet platform for the online resolution of disputes (so-called “OS platform”). The OS platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online purchase contracts. You can access the OS platform using the following link: http://ec.euopa.eu/consumers/odr “Notice in accordance with Section 36 of the Consumer Dispute Settlement Act (VSBG).
Submit Withdrawal Request
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