revocation

RETURNS

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Our return policy is valid for 14 days. If it has been more than 14 days since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition in which you received it. The item must also be in the original packaging.

Some items are completely non-returnable. Personalized goods cannot be returned.

To complete your return, we require a receipt or proof of purchase.
Please send the purchased items back to the address stated in the legal notice.

In certain situations, only partial refunds will be given (if applicable)
*Items that are no longer in their original condition, are damaged or are missing parts for reasons not due to our error.
*Items returned after 14 days from delivery.

Refunds (if applicable)
When we have received and inspected your return, we will send you an email to inform you that we have received the item you returned. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed. After a few days, a credit will automatically be credited to the original payment method.

Offer items
A refund can only be made for regular priced items, unfortunately sale items are not eligible for refund.

To return your product you should send your product to: Fischbachstr. 70, Bergheim, NRW, 50127, Germany.

You must pay the shipping costs to return your item yourself. Shipping costs cannot be refunded. If you receive a refund, return shipping costs will be deducted from your refund.

The time it takes for the exchanged item to reach you may vary depending on the country in which you reside.

If you are shipping an item valued over €75, you should consider using a tracked shipping service or purchasing shipping insurance. We cannot guarantee that we will receive the item you returned.